Frequently Asked Questions

We ship to any destination in the world with confidence! You have to note that shipping rates may vary in different countries. In order to put you in picture about the shipping rates, we created a chart below so that you can observe and compare them - note that the rates are valid for the DPD courier service to the EU countries. You should also note that the prices indicated on this chart are net (ex.VAT) prices. We understand if you would like to save the sum of VAT on your order, which is possible too! If you are interested in the details how to save the VAT, please read our payment options carefully below! 

In accordance with the law we have plenty of options available for you to deduct your VAT.

We offer Paypal as an option to you due to its immediate transfer time and worldwide network. It is a handy gateway service when it comes to payment, yet it obviously has a price. For these universal and easy-to-use services Paypal issues a 4% fee on each transaction in exchange, which we won't be able to deduct from our side, so eventually we have to issue it on customers, like other businesses do.

We would also like to recommend you to check out the details regarding Paypal's buyer protection here! It might save you from a lot of hassle!

Credit card payments are offered for you via Paypal. As we have stated above, it is a handy gateway service when it comes to payment, yet it obviously has a price. For these universal and easy-to-use services Paypal issues a 4% fee on each transaction in exchange, which we won't be able to deduct from our side, so eventually we have to issue it on customers, like other businesses do.

We would also like to recommend you to check out the details regarding Paypal's buyer protection here! It might save you from a lot of hassle! At the same time, we can recommend you wire transfer to our account. Analogue Zone has an euro-based business bank account, and after years of experience, we can confirm that most payments usually arrive within 2-4 days. Wire transfers also contain no extra transaction fee either, so it is worth taking this payment option! 

You have to bear in mind that Analogue Zone reserves the right to refuse to restock and refund certain products. These are seperately indicated, but usually fall under these categories: a) products that were pre-ordered or special (one-time) orders b) boutique and rare items such as Cwejman or Buchla products. The bottom line is that we are always here to help you, yet you should also shop with care and watch out for our speical indications. As for other products, the return policy we mentioned above is valid.

Please indicate a delivery timeframe 12:00 - 17:00 on workdays.

Analogue Zone Showroom 

Bajcsy Zsilinszky köz 3. 
1065 Budapest, 
Hungary 

+36 1 696-0-737 
info@analoguezone.com

First and foremost, please contact us immediately if you have an issue with the product you received. We know how these situations can make all of us feel, so we should deal with the problem as soon as possible!

Due to the boutique manufacturing and/or limited availability of parts and/or large amount of customers, waiting lists may have to be set up at some of your orders. The high demand can cause waiting lists to occur in case of products as well which have already been announced after trade shows such as NAMM: they are still pending and to be released after they are announced! Worry not: we handle waiting lists with utmost care and set up the following conditions to enhance your shopping experience. 

1. We have to inform you that we have backorders at Cwejman and other boutique makers for a few years. Any signing up to the waiting list is based on the quantity of our backorder. You can join the waiting by placing an order, where you can select advanced payment or not. At the moment of the arrival of the product(s) in our stock, the customers are served in the order of payments.
   
   
2. Please note that if the order is paid in advance you automatically take over to the customers who subscribed to the waiting list without payment. If you have not paid in advance, you will get a notification if the product in case the product is still in stock. The product is only uploaded to our online store after that!
   
   
3. Please also note that the number of our accepted payments is always limited to the quantity of our backorder.

Thanks to Analogue Zone's direct relationship with manufacturers all their products are offered in their retail prices. However, some other sellers (either temporarily or for a longer period of time) might reduce the retail prices of a similar or identical product. In these cases we can investigate and will be able to provide the product in question for the best price.

Frequently Asked Questions:

What kind of products can I apply this guarantee for?

- The Low Price Guarantee can be applied for any products that are available in our online store!

In what conditions am I not able to apply for the Low Price Guarantee?

- It frequently occurs that our Competitor advertises a product on sale when they don't have the advertised product in stock. For this reason, the Low Price Guarantee can only be applied for if the other product can be verified to be in stock at our Competitor's shop. In case of other temporary sales of other shops the Low Price Guarantee can be applied after evaluation - in this case we have the right to provide the Low Price Guarantee.

What kind of information do I need to apply for the Low Price Guarantee?

- In order to validate the Analogue Zone Low Price Guarantee you will need to be able to present a proof, e.g. the webpage URL of the online store, a flyer, catalogue, etc.

Is it possible to extend the Low Price Guarantee to other services than the products' prices?

- Taking the quality of our services into account, it is not possible. The costs of our services are based on our resources, skills and quality expectations.

We ship to any destination in the world with confidence! You have to note that shipping rates may vary in different countries. In order to put you in picture about the shipping rates, we created a chart below so that you can observe and compare them - note that the rates are valid for the DPD courier service to the EU countries. You should also note that the prices indicated on this chart are net (ex.VAT) prices. We understand if you would like to save the sum of VAT on your order, which is possible too! If you are interested in the details how to save the VAT, please read our payment options carefully below! 

In accordance with the law we have plenty of options available for you to deduct your VAT.

We offer Paypal as an option to you due to its immediate transfer time and worldwide network. It is a handy gateway service when it comes to payment, yet it obviously has a price. For these universal and easy-to-use services Paypal issues a 4% fee on each transaction in exchange, which we won't be able to deduct from our side, so eventually we have to issue it on customers, like other businesses do.

We would also like to recommend you to check out the details regarding Paypal's buyer protection here! It might save you from a lot of hassle!

Credit card payments are offered for you via Paypal. As we have stated above, it is a handy gateway service when it comes to payment, yet it obviously has a price. For these universal and easy-to-use services Paypal issues a 4% fee on each transaction in exchange, which we won't be able to deduct from our side, so eventually we have to issue it on customers, like other businesses do.

We would also like to recommend you to check out the details regarding Paypal's buyer protection here! It might save you from a lot of hassle! At the same time, we can recommend you wire transfer to our account. Analogue Zone has an euro-based business bank account, and after years of experience, we can confirm that most payments usually arrive within 2-4 days. Wire transfers also contain no extra transaction fee either, so it is worth taking this payment option! 

You have to bear in mind that Analogue Zone reserves the right to refuse to restock and refund certain products. These are seperately indicated, but usually fall under these categories: a) products that were pre-ordered or special (one-time) orders b) boutique and rare items such as Cwejman or Buchla products. The bottom line is that we are always here to help you, yet you should also shop with care and watch out for our speical indications. As for other products, the return policy we mentioned above is valid.

Please indicate a delivery timeframe 12:00 - 17:00 on workdays.

Analogue Zone Showroom 

Bajcsy Zsilinszky köz 3. 
1065 Budapest, 
Hungary 

+36 1 696-0-737 
info@analoguezone.com

First and foremost, please contact us immediately if you have an issue with the product you received. We know how these situations can make all of us feel, so we should deal with the problem as soon as possible!

Due to the boutique manufacturing and/or limited availability of parts and/or large amount of customers, waiting lists may have to be set up at some of your orders. The high demand can cause waiting lists to occur in case of products as well which have already been announced after trade shows such as NAMM: they are still pending and to be released after they are announced! Worry not: we handle waiting lists with utmost care and set up the following conditions to enhance your shopping experience. 

1. We have to inform you that we have backorders at Cwejman and other boutique makers for a few years. Any signing up to the waiting list is based on the quantity of our backorder. You can join the waiting by placing an order, where you can select advanced payment or not. At the moment of the arrival of the product(s) in our stock, the customers are served in the order of payments.
   
   
2. Please note that if the order is paid in advance you automatically take over to the customers who subscribed to the waiting list without payment. If you have not paid in advance, you will get a notification if the product in case the product is still in stock. The product is only uploaded to our online store after that!
   
   
3. Please also note that the number of our accepted payments is always limited to the quantity of our backorder.

Thanks to Analogue Zone's direct relationship with manufacturers all their products are offered in their retail prices. However, some other sellers (either temporarily or for a longer period of time) might reduce the retail prices of a similar or identical product. In these cases we can investigate and will be able to provide the product in question for the best price.

Frequently Asked Questions:

What kind of products can I apply this guarantee for?

- The Low Price Guarantee can be applied for any products that are available in our online store!

In what conditions am I not able to apply for the Low Price Guarantee?

- It frequently occurs that our Competitor advertises a product on sale when they don't have the advertised product in stock. For this reason, the Low Price Guarantee can only be applied for if the other product can be verified to be in stock at our Competitor's shop. In case of other temporary sales of other shops the Low Price Guarantee can be applied after evaluation - in this case we have the right to provide the Low Price Guarantee.

What kind of information do I need to apply for the Low Price Guarantee?

- In order to validate the Analogue Zone Low Price Guarantee you will need to be able to present a proof, e.g. the webpage URL of the online store, a flyer, catalogue, etc.

Is it possible to extend the Low Price Guarantee to other services than the products' prices?

- Taking the quality of our services into account, it is not possible. The costs of our services are based on our resources, skills and quality expectations.